Business & tech Top CRM trends Use these CRM trends to meet changing business needs & gain a competitive edge 11 Mar 2024 Share Sales 5 key CRM integrations in 2024 Explore CRM integrations and this year’s must-haves. 01 Mar 2024 Share Best Practices How To Ensure Data Security For Your Customers Safeguarding and securing data is job 1. 29 Feb 2024 Share Best Practices What we mean when we say “ease of use” Go beyond jargon and get specific. 22 Feb 2024 Share Sales How to calculate ROI of CRM (& improve it too!) Here are 3 things to consider when measuring the ROI of CRM. 03 Jan 2024 Share Best Practices Mastering CRM Evaluation: A Guide for Your CRM Evaluation Teams Create teams for selection and ongoing evaluation. 13 Dec 2023 Share Best Practices What is trending in CRM? CRM trends for 2024 Ai, Automation and more…get ready for 2024! 20 Oct 2023 Share Best Practices CRM Strategy by Business Size How the process is different – and the same – based on business size. 10 Oct 2023 Share Business & tech Revenue Operations / RevOps Career Path: What It Is & How to Get Started Looking for an in-demand career? This is it! 28 Sep 2023 Share Best Practices Why your CRM configuration is vital Configure your CRM the right way to maximize ROI. 15 Sep 2023 Share Marketing Navigating the CRM Customer Journey: From Mapping to Marketing Explore and understand your customer journeys. 06 Sep 2023 Share Data & Reporting Make smarter decisions using business intelligence How to use business intelligence metrics. 05 Sep 2023 Share Best Practices 5 Essential CRM Reports (Plus 6 More You Probably Need) Explore powerful reports to help your business grow. 28 Aug 2023 Share Best Practices Which CRMs are HIPAA Compliant? Explore top brands CRM HIPPA compliance checks for each. 09 Aug 2023 Share Best Practices Steal Our Proven CRM Evaluation Checklist: 13 Criteria to Consider, Questions to Ask, & More Learn what to look for…checklist included! 31 Jul 2023 Share Best Practices Improve Sales Pipeline Management with your CRM Explore the essential tools and reports to win at pipeline management. 26 Jul 2023 Share Marketing What is an Ideal Customer Profile (ICP) and why do you need one? How to use an ideal customer profile to improve & optimize your B2B marketing. 26 Jul 2023 Share Data & Reporting Intuition vs. data-driven decision making in business today Learn why businesses should opt for a data-driven approach. 10 Jul 2023 Share Best Practices Using a spreadsheet CRM Get a template and see if it’s right for you. 27 Jun 2023 Share Best Practices CRM Onboarding: Steal Our Battle-Tested Framework Get the framework for a quick CRM onboarding process. 20 Jun 2023 Share Best Practices Grab the CRM Audit Checklist we use with Customers Everything you need to perform a CRM audit. 20 Jun 2023 Share Best Practices CRM Benchmarks: How to Assess Your CRM Performance Set your CRM benchmarks with this handy guide. 31 May 2023 Share Best Practices 5 CRM Data Clean Up Tips Get cleaner data to make better decisions. 30 May 2023 Share Best Practices 10 CRM Best Practices to Maximize Sales and Customer Service Performance Explore these best practices to get ROI on your CRM. 30 May 2023 Share Sales Tips for fast CRM user adoption 7 tips to improve CRM adoption. 17 May 2023 Share Best Practices CRM tracking system: what it means Using a CRM tracking system to grow your business. 11 May 2023 Share Best Practices Best CRM for QuickBooks: see why accounting software + CRM is a win With two ways to integrate, Insightly is the best CRM for QuickBooks. 21 Mar 2023 Share Best Practices CRM dashboards: the best way to get most out of your data Set your CRM dashboards with this guide. 21 Dec 2022 Share Sales 5 Reasons To Rethink Your CRM Implementing an upgrade could be a game-changer. 20 Oct 2022 Share Company News Manufacturers improve operations & grow annual revenues 18% Results & insights from a survey of 100+ Insightly’s customers in manufacturing. 18 Aug 2022 Share Sales What is a CRM? Customer Relationship Management Learn CRM basics, brief history, & benefits of a unified CRM platform 20 Jul 2022 Share Data & Reporting Single Customer View: What it is and why you need it SCVs allow cross-functional teams and organizations to use aggregated data to drive higher value business outcomes and provide high-quality customer experiences. 18 Feb 2022 Share Best Practices The true cost of a CRM Most CRMs cost way more than advertised at face-value. Learn how to determine exactly how much you’ll spend when all is said and done. 29 Jan 2022 Share Best Practices 9 steps to choose the best CRM Learn what to look for in a CRM system. 23 Dec 2021 Share Best Practices Use these KPIs to optimize your customer service efforts Learn which customer service KPIs we use to drive our company’s success 21 Dec 2021 Share Best Practices The CRM process is flawed. Here is why. Find out how to gain more insights and deliver better experiences with a unified CRM. 10 Dec 2021 Share Customer Level up your strategy by listening to the voice of the customer How can you use voice of the customer to improve your customer experience? 17 Jun 2021 Share Business & tech How to audit your business technology Tips and best practices to perform a tech audit 25 May 2021 Share Data & Reporting How to make the most out of buyer intent data Learn the basics of buyer intent data, its uses, and benefits for your business 11 May 2021 Share Customer What is customer churn rate? 5 tips to lower it Get the tips & start improving your customer retention rate 26 Mar 2021 Share Data & Reporting 3 ways to use CRM data in building customer journeys Get essential tips on customer journey mapping 25 Feb 2021 Share Data & Reporting What is a customer data platform? Learn the basics, benefits, & uses of a customer data platform 18 Feb 2021 Share Customer 5 ways to deliver the best customer service Tips on becoming a customer-centric company 16 Feb 2021 Share Marketing How to measure marketing ROI Learn how to calculate marketing return on investment for the short & long term. 05 Feb 2021 Share Customer What is customer service? Learn the basics & get tips on providing a stellar customer service. 03 Feb 2021 Share Marketing How to build an attribution model for your business Learn how to make your marketing campaigns laser-focused & close more sales 19 Jan 2021 Share Marketing What is multivariate testing? When & why you should use it Get the tips & learn how multivariate testing is different from A/B testing 02 Dec 2020 Share Marketing A/B testing: How to identify the most effective marketing tactics Learn the basics & benefits of A/B testing 24 Nov 2020 Share Business & tech Why your CRM should serve your whole organization, not just sales Top 5 reasons you need a unified CRM to build lasting customer relationships 19 Nov 2020 Share Marketing How to launch an integrated campaign Here are key seven steps to running successful integrated campaigns 17 Nov 2020 Share Customer Customer success: How to launch & manage your CS program Insights & best practices to help you run an effective customer success program 15 Oct 2020 Share Business & tech How to calculate CRM costs Find out how much you can save by switching CRMs 13 Oct 2020 Share Business & tech How to ensure a smooth transition to a new CRM Use this quick guide to switch CRMs & succeed with your new system 06 Oct 2020 Share Sales 6 workflow automation best practices to streamline sales pipeline See how workflow automation can empower your sales reps to close more deals. 22 Sep 2020 Share Data & Reporting 4 questions to help you ensure your mobile CRM’s security Insightly CMO Tony Kavanagh shares insights on evaluating mobile CRM security 15 Sep 2020 Share Business & tech How to eliminate the need for costly CRM consultants Here are five tips to help you get rid of CRM consulting fees 10 Sep 2020 Share Customer 3 reasons your legacy CRM is slowing down growth Get tips on how to use CRM technology to course correct & accelerate growth 01 Sep 2020 Share Sales 4 questions to ask when evaluating CRMs for a midsize business Asking the right questions will help you to find the right CRM for your business 25 Aug 2020 Share Sales Tips for digital transformation in B2B sales Prepare for a successful transition from analog to digital sales processes 20 Aug 2020 Share Sales 4 common CRM assumptions & how to tackle them Learn how to use data & real-world evidence to make objective CRM decisions 18 Aug 2020 Share Marketing 7 lead scoring best practices to improve your conversion rate Learn how to improve sales outreach & boost conversion rates with lead scoring 23 Jul 2020 Share Sales Go beyond features when comparing CRM vendors Here are a few tips to help you evaluate CRMs 18 Jun 2020 Share Sales 7 downsides of running a business without a CRM CRM or no CRM? What are the costs of operating a business without a CRM? 04 Jun 2020 Share Sales 5 common CRM workarounds you should quit now Learn why CRM workarounds are bad for business and how to avoid them 26 May 2020 Share Data & Reporting What is data integrity? How to achieve it? Here are five ways to ensure data integrity in your organization 19 May 2020 Share Sales Should you build or buy CRM? Let’s take a look at common build vs buy a CRM questions and considerations. 12 May 2020 Share Business & tech Tips on introducing artificial intelligence in your business Get a brief AI overview & implementation tips from Insightly CEO Anthony Smith 28 Apr 2020 Share Business & tech How to increase transparency in business with a unified CRM Let’s explore how a CRM & other key factors impact transparency in business 23 Apr 2020 Share Marketing 7 Ways to Adapt your Marketing Efforts During a Crisis Marketing through a crisis is tough. Here are tips to help you adapt. 21 Apr 2020 Share Data & Reporting Customer data: everything you need to know Let’s take a deeper look at different types of customer data & how to manage it 16 Apr 2020 Share Sales CRM Requirements: Assess your needs with a CRM checklist Best practices & a checklist for a CRM assessment 09 Apr 2020 Share Data & Reporting How to fix bad CRM data Bad data happens to good teams. Learn how to keep your CRM data clean & useful. 01 Apr 2020 Share Customer Top 10 benefits of a unified CRM Here’s our list along with tips on selecting a unified CRM for your business. 26 Mar 2020 Share Sales How to use CRM to manage remote work & keep up the sales pace Tips to keep your team accountable, motivated, & productive 19 Mar 2020 Share Data & Reporting How to organize customer data in a CRM Here are a few CRM best practices for customer data management 12 Mar 2020 Share Customer 7 ways to adapt to shifting customer expectations How to better manage customer expectations & stay competitive in the digital era 11 Mar 2020 Share Experience the Insightly platform for yourself Request a demo